We have been trained to gain entry using the latest non-destructive techniques & equipment.
Are You Locked Out In Verwood? Have You Lost Your Keys? We Can Get You Back In
We cover Verwood and the surrounding areas and are on-call 24 hours a day for all types of locksmith work, from burglary repairs, to lock-outs. We aim to get to you within 30 minutes, and we're available 24 hours a day.
All our work is guaranteed with a 12 month manufacturers warranty on all parts and 90 days guarantee on all workmanship.
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Our professional locksmiths carry a wide range of replacement locks and cylinders which means we can usually effect repairs and replacements in one visit, saving you time and money.
We have been trained to gain entry using the latest non-destructive techniques & equipment.
If your house has been broken into, more often than not there will be damage where the burglar has forced entry. In these cases there is an urgent need to make the premises secure.
Is your home secure? If you're in any doubt at all, why not book a security survey? Simply call 01202 377029 and we'll be happy to help!
If you've misplaced your keys or find you're locked out, then we can get you back in without unnecessary damage to your property. Also, because we're local to you, we can usually get there within 30 - 60 minutes.
Specialists in uPVC multi-point door locks and mechanisms, we carry all the necessary spares to repair over 95% of common uPVC door & lock problems on the spot, within an hour!
When it comes to your security, quality speaks volumes. We are able to offer British Standard, insurance approved mechanisms and all parts come with a 12 month manufacturers warranty as standard.
LockRite vans are equipped with key-cutting equipment and a wide range of common household and commercial key blanks. So, extra keys for the office or family can be supplied on the spot at a fraction of the usual cost.
We provide a full range of commercial services, from simple lock replacement to master key and access systems. We also provide reliable locksmith attendance for bailiffs and warrant work.
“I would highly recommend this Company. I called Alan and he arrived very promptly, he was very professional and kept us informed of the works being carried out at all times. I felt the price we were charged was very competitive. A very trustworthy Company that I would use again with no hesitation at all.”@ Verified By Email – Customer in Ringwood ( 1 ) 4 December 2017
“Very helpful and came out on Saturday even though not a normal working day.”– Customer in Christchurch ( 1 ) 2 December 2017
“Fantastic service I can not recommend them highly enough. Prompt, fast and extremely efficient.”Verified By Telephone – Customer in Christchurch ( 1 ) 30 November 2017
“From initial phone call. Ian arrived within the hour. The jobs were satisfactorily completed within 45 minutes.”Verified By Telephone – Customer in Bournemouth ( 1 ) 30 November 2017
“Polite and efficient service . House secured with 30 minutes . Highly recommend .”@ Verified By Email – Customer in ' ( 1 ) 29 November 2017
“Extremely professional advice and service provided. Customer service courteous and helpful in every way.”@ Verified By Email – Customer in Poole ( 1 ) 28 November 2017
“Courteous, helpful and efficient. Very happy.”Verified by SMS – Customer in Wareham ( 1 ) 27 November 2017
“Outstanding service level, polite and over delivered on price and appointment time, ie job completed earlier and cheaper than promised - well done.”Verified By Telephone – Customer in Swanage ( 1 ) 25 November 2017
“Excellent service . Attended my property within 1 hr . Efficient and professional . Would recommend .”@ Verified By Email – Customer in Bournemouth ( 1 ) 20 November 2017
“Ian persevered with the access solution which incurred the least, in fact no, damage rather than a quicker. More costly option. 10/10 for service.”– Customer in New Milton ( 1 ) 20 November 2017
“Alan was exceptionally courteous and efficient, and I wouldn't definitely use them again.”Verified by SMS – Customer in Poole ( 1 ) 18 November 2017
“Moved into a new house and wanted front and back door locks changed. Contacted 1st by email, replied quick and quoted and booked in. Perfect timing and quick work.”– Customer in Bournemouth ( 1 ) 17 November 2017
“Quick, efficient and pleasant service.”@ Verified By Email – Customer in Bournemouth ( 1 ) 13 November 2017
“Very efficient, knowledgeable and high quality service. Friendly and courteous.”@ Verified By Email – Customer in Bournemouth ( 1 ) 10 November 2017
“No comments given.”Verified By Telephone – Customer in Christchurch ( 1 ) 6 November 2017
“Very prompt service from phone call to turning up.”Verified By Telephone – Customer in Bournemouth ( 1 ) 2 November 2017
“Excellent service.”Verified By Telephone – Customer in Bournemouth ( 1 ) 2 November 2017
“Excellent service, turned a drama into a calm and reassuring solution.”– Customer in Lymington ( 1 ) 2 November 2017
“Called Lockrite to look at a front door lock that was sticking. They came within the hour. Great service, fantastic job, polite and really helpful, brilliant!”@ Verified By Email – Customer in Bournemouth ( 1 ) 2 November 2017
“Arrived on time and quickly got to work on the problem. The door took about an hour to get open. Once open the problem was quickly identified and a replacement mechanism fitted. The total job took 1.5 hours.”@ Verified By Email – Customer in Bournemouth ( 1 ) 1 November 2017
“I called Alan at 11.30 pm as I couldn't lock my patio door. He advised me of the charge when being called out at that time of night and went through all the possibilities to save an unnecessary bill. It couldn't be sorted and he came out just after midnight. He was very courteous and friendly, solved the problem and even sorted another door for me within the same quoted price. I would have no hesitation in recommending him to anyone. What a treasure!”@ Verified By Email – Customer in Bournemouth ( 1 ) 31 October 2017
“Alan came out explained everything in layman' s terms and was very polite. Work was done and am very happy with it. Would recommend them to everyone.”@ Verified By Email – Customer in Bournemouth ( 1 ) 31 October 2017
“Friendly, reliable punctual.”@ Verified By Email – Customer in Bournemouth ( 1 ) 31 October 2017
“Very quick response, came out within a couple of hours. Very polite, friendly and made a good job.”@ Verified By Email – Customer in Christchurch ( 1 ) 30 October 2017
“Excellent service.”Verified By Telephone – Customer in Swanage ( 1 ) 27 October 2017
“We would highly recommend Alan. He was efficient in the way he approached the job He kept us fully informed and was pleasure to deal with.”– Customer in Swanage ( 1 ) 23 October 2017
“Attended our 'mini-emergency' in a timely manner and carried out the work required in a thoroughly professional and conscientious way.”@ Verified By Email – Customer in Christchurch ( 1 ) 7 October 2017
“Amazing as always. Friendly service, great price, explained what the problem was. Highly recommend!”@ Verified By Email – Customer in Lymington ( 1 ) 15 September 2017
“I found Alan to be very tidy and courteous. Did a nice job.”Verified By Telephone – Customer in Ferndown ( 1 ) 14 September 2017
“Extremely satisfied with work done. Alan Hickman very personable, reassuring and professional, managed to gain entry to my property within 10 mins. Thanks so much.”@ Verified By Email – Customer in Christchurch ( 1 ) 13 September 2017
Key safes are becoming a common place accessory, especially for home help environments where 24 hour access by different services is required. However, low security key safes need to be secured properly, as otherwise they can offer an attractive prospect to opportunists and burglars.
The first step is positioning key safes in locations which are accessible, but are difficult to get tools to reach. Otherwise, a burglar may be able to simply use a hacksaw or crowbar to get inside your safe.
The C500 police approved key safe provides a strong solution. The safe is as tough to break into as a front door – though it needs to be installed into concrete in order to get accreditation. Key safes are often attached into powdery mortar, and this leaves them ready to be pulled away with ease. Make sure that any key safe is installed securely into sound brick or concrete with sufficient length screws and sound anchoring.
LockRite Locksmiths Verwood are experienced in the supply of quality key safes and providing practical advice on the use and installation of these devices. When correctly installed, they can prove secure and reliable for many home help applications in addition to rented properties for key handover.
Give LockRite Locksmiths Verwood a call on 01202 377029.
(Example of a C500 digital key safe - Image © Aldridge Security)
Flat owners are frequently calling locksmiths to gain entry where euro cylinders are breaking. This is either locking owners out or, in cases where locks are keyed on the inside, trapping occupants inside. The latter scenario can be particularly hazardous for flat owners, especially if they are above ground floor with only a single means of exit.
The common cause of these situations is the usage of undersized or non original key copies: they can turn the cylinders but not the unlocking cam, which can mis-align the lock and leave it unusable. Tenants, landlords and flat owners should make sure that any key copies are original copies, correctly sized and work perfectly in the lock without the need to lift, pull or push the key to make it work.
You should turn to LockRite Verwood for your key copies. We offer the Evva EPS on a restricted profile; this eliminates potential issues with bad key copies and improves the security of locks to make sure unauthorised copies don’t end up in the wrong hands.
Make sure to give us a call on 01202 377029.
Getting burgled can be an incredibly emotionally distressing experience, especially when valuable or sentimental belongings are lost. Immobilise is a free online service, fully supported by the police (via the Secured by Design initiative), in association with the National Mobile Property Register (NMPR). Subscribers can register their valuables with the database and add photos, descriptions etc. so that in the case of their property being stolen and then found by Police, it can easily be returned to them. With almost 30,000,000 items registered it is the world’s largest free property register and is used by all 43 Police forces in the UK. It can also help greatly with insurance claims and crime reports as you have a way to show exactly what was taken and the preventative measures you had in place.
You can register for free with the Immobilise service at www.immobilise.com.
Thieves are using stickers advertising a fictitious local locksmith company to mark homes which are an 'easy target'. The criminals carry out a preliminary reconnaissance on the area and mark houses which are deemed as having poor security measures in place. They later return to break into the houses which have already been marked as targets. The authorities are advising residents to remove the stickers immediately if they see any on their doors or windows.
Is your home secure? Call us today on 01202 377029 to arrange a security check on your premises.
You can read more about this story at http://www.bbc.co.uk/news/uk-england-london-24994148
There are several good reasons why you should consider choosing LockRite when looking for a locksmith in Verwood.
It has been a great summer but avoid costly repairs and get your locks serviced before they get jammed or fail … The extreme weather variations this year from the icy winter and snow through to the glorious summer heatwave has caused many problems with all types of doors and windows. UPVC frames contracted in the winter and expanded in the summer, many have drifted out of alignment with bolts and rollers rubbing and hinges sagging. These doors urgently need re-aligning before the mechanisms fatigue and break or worse they fail when the door is locked with costly effort to open and repair. Get Alan from Lockrite to survey problem doors and provide practical service, alignment and repair. Workmanship is guaranteed providing the reassurance your doors will offer trouble free operation through future seasonal extremes.
Garage thefts were highly common last year with opportunists regularly climbing over garden walls and seeking unlocked garages or doors with easy access. Don’t be a victim this year in the lead up to Christmas. Get your garage door security upgraded in line with your house. Side doors can be fitted with 5 lever mortice locks providing solid reliable insurance approved locking. Up and over doors can be fitted with secondary bolt locks or ground anchored bull bars to prevent forced entry. Alan from Lockrite can provide a free inspection and provide economic practical solutions to secure your stores, garages and outbuildings. Your insurance company will be pleased to hear and may even lower your premium, leaving more money to fill the garage with more unwanted gifts! Just call 01202 377029 to book your free, no obligation inspection.
A recent spate of thefts in the Littledown area has seen prized positions stolen from residential garages. Make sure your garage is not the next to be burgled with secondary security fitted for Garage doors, especially when you’re away on holiday.
Ground secured bars supplied and installed for just £99.00 all inclusive of locks, labour and VAT.
Call your local Verwood Locksmith now on 01202 377029
Often, the weakest link in UPVC door mechanisms are the Lock cylinders themselves. Multipoint locks may have numerous hooks, multiple bolts and many rollers but if the key cylinder can be easily compromised then the door is vulnerable to break-in. Get Alan from Lockrite locksmiths to check your lock cylinder meets expectations to prevent opportunists from bumping, snapping or picking your locks and let your insurers know you have the right locks in place which may help reduce your premiums. Call now on 01202 377029
The heat wave is proving problematic with UPVC door mechanisms and hinges where doors are slipping out of alignment and causing damaging stress to locking mechanisms.
Alan at Lockrite has been repairing and aligning all makes and models of UPVC lock mechanisms to ensure your locks wont jam or fail and avoid costly replacement. Get LockRite Verwood to re-align your door through hinge adjustment, reposition misplaced keeps and align latch settings for problem free UPVC door operation and improved weather seal.
Alan from Lockrite quotes ‘ I am being increasingly asked by care homes to find innovative ways of keeping residents in and intruders out. This week we fitted the Borg 6100, a Mechanical and Keyless UPVC Handle Combination, to a prominent care home in Bournemouth. Allowing the care home managers to let visitors in through the use of a simple 5 button keypad on the inside of the door and a split spindle arrangement for locking handle on the outside. Special UPVC lock adaptations allow the lock to be overridden by key in emergency or if code is lost’. Care Home Manager explained the benefits: ‘this system provides reliable access control without having to carry different keys about or issuing them to staff and we can relax in the knowledge that our residents are safe and won’t go wandering off – an excellent solution, thankyou.
There are many factors to consider when choosing a locksmith in Verwood. Our checklist below should help you when making a decision.
Many of Britain’s van drivers could be putting themselves at risk of theft without the correct level of insurance cover according to a survey by a leading insurance comparison website. Approximately 65% of van owners surveyed, which included many small businesses, said they used their vans to transport tools, goods or equipment and over half of those surveyed said they left items in their vehicles overnight. Approximately 10% of those surveyed also admitted to selecting the 'social only' insurance level to reduce insurance costs which would not be adequate for a business/commercial insurance claim. Read more about this story at : http://www.locksmithjournal.co.uk/van-drivers-put-their-vehicles-at-risk-of-theft
Be sure your expensive belongings are not visible from the home's exterior. Large windows let in a lot of light, but they also allow outsiders to see inside your living space. If your windows face a street, be sure they're always covered and have your valuables safe. Never let a stranger inside. Be wary of those who come to your door selling products, asking for help, or telling sob stories. There are people that just want to go into your home to see if you've got a type of home security system, and if they see that you don't, they'll return when you're not home. Keep your car in your garage. Having the car in the garage will prevent it from getting broken into or stolen. Additionally, if your car is put away, burglars will not be able to tell whether or not you are home. Do not keep the code on a electronic garage door opener. The code that comes with the unit is the same for every unit sold. This means a thief can just pick up a garage door opener for your model of garage door and open it right up if you haven't changed the code.
What does safety mean to you? It should mean knowing all you can about home security. It is important to ensure your valuables and loved ones are safe when in your residence. Locksmith If you are moving into a new home, the first thing you should do to make your home more secure is to change the locks. You do not have to change the actual locks, a locksmith can re-key the locks to make them inaccessible with any of the previous keys. To avoid being accidentally locked out of their own home, some people like to hide a key to their house in various outside places, such as under a flower pot, under the welcome mat or inside a fake rock in their landscaping. If you are guilty of this behaviour, stop immediately! Numerous home invasions occur because the intruder searched for a hidden key and found it. It will be less costly to call a locksmith than it is to replace your stolen valuables. Locks Keep your windows locked. It seems like an obvious step to take, however many people simply forget to check the locks on their windows. Thieves are always looking for the easiest way into a home, and doors and windows are among the first entrance points they check. This includes screened windows too, as screens can pop off quite easily. If you let any service or delivery people into your home, make sure you check your window locks. Unscrupulous workers will sometimes use a legitimate job to "case" a home, leaving a back window unlocked for easy entry when they return later. Do a quick check after anyone you don't know well has had access. Your home is your castle, but it will be nothing more than a pit of despair if you don't protect it and what resides inside. This article has given you the knowledge you need, but it is up to you to implement it. Start today and rest well tonight, tomorrow and into the future.
When calling a locksmith it is important to know what type of lock needs fixing or replacing. Use our visual guide below to identify your particular lock type.
The latest UK crime statistics show an alarming rise in vehicle thefts involving the use of a key with 25 percent of all stolen vehicles now being taken with the original key or a cloned copy. It is important to lock your car, even when kept in a garage, and ensure your car keys are kept out of sight from the opportunist thief as a car which is stolen with the use of a key is unlikely to be covered in the event of an insurance claim.
As autumn approaches and the temperatures start to drop the nights start closing in. Unfortunately darker evenings mean more opportunities for burglars so it's essential to look at your home security and make sure it's up to the job. Anti snap locks, deadbolts and window locks will help to prevent most opportunist thieves and security lighting will deter intruders.
If you are unsure how secure your home is, call your local LockRite Verwood locksmith today on 01202 377029 to arrange a home security survey.
As summer approaches and the days get warmer it is natural to leave windows open and doors ajar to keep homes cooler. Unfortunately this can be an open invitation to the "sneak-in" opportunist burglar who will take advantage of open doors and windows and make off with small, expensive items such as mobile phones and laptops, or even a set of house keys to return later when the house is empty or everyone is asleep.
If a burglary takes place without any visible signs of forced entry it can invalidate insurance claims, so it is important to remain security concious in the summer. One way to help prevent "sneak-in" burglaries is to install door security chains and window restrictors. This allows doors and windows to be left open slightly while offering enough security to deter an opportunist thief.
Call your local Verwood locksmith on 01202 377029 today to discuss your home security needs.
Do you know how many sets of keys are in circulation to your new home? How many generations of people have lived there? Do they still have keys? Do you trust they will never return or pass on those keys?
Don't take any chances, change your locks today! We can supply and fit brand new front and rear locks at a very reasonable price. Call now for a free, no obligation quote.
When it comes to something as sensitive as securing your property you need to be 100% sure you can trust the person doing the job, so when it comes to choosing a locksmith in Verwood you probably can't do better than choosing LockRite, and here's why:
Home security is always worth considering, and even more so if you happen to live in an area which is prone to crime. The website www.police.uk has an online, interactive map which shows you crime and burglary levels in your area.
Click here to view crime and burglary statistics for Verwood
No matter what the problem, whether you are locked in or locked out, if you need your locks changed or re-keyed or if you just need new keys cut, we come to you. We can be with you within 30 minutes* and all work is fully guaranteed with 12 months on parts and 90 days on all labour.
Don't risk your hard earned cash on a cheap locksmith with no accountability as many of these use questionable sales tactics and cheap, sub-standard parts. Choose LockRite and get it done 'Rite' first time!
Call 01202 377029 now
The dangers of lock snapping were recently discussed on the One Show (7th March 2012) and the advice is to ensure the locks on your uPVC doors are designed to withstand this kind of forced entry.
Lock snapping is a technique used by burglars where uPVC locks are literally snapped in half allowing quick access to your property. Unfortunately this type of forced entry is becoming more and more commonplace, and many homes with uPVC doors in the Verwood area are susceptible to this kind of attack unless the locks have been upgraded with anti-snap cylinders.
We can provide anti-snap, anti-bump and anti-pick locks for your doors. Call us now on 01202 377029 for a free, no obligation quote.
1.1 Contract means the contract for the provision of the Services. Customer means the person or business as set out on the Job Sheet whose request for the Services is accepted by LockRite Locksmiths Ltd. Price means the total charge calculated in accordance with the rates or charges on the Job Sheet, or if no charge has been quoted then a reasonable charge, which excludes VAT where applicable unless otherwise stated in writing. Deposit means any deposit requested and/or taken for the provision of Services and/or Additional Work as set out on a Job Sheet. Additional Work means any additional Services that are detailed in a Job Sheet that are additionally required to be carried or a subsequent supply of Services at a later date. Services means the provision of services, along with any LockRite Locksmiths Ltd supplied Goods, as set out on the Job Sheet for the Price agreed. Goods means the physical goods, parts or materials supplied to the Customer for the Price agreed. Order means the details as set out on the Job Sheet. Completion and/or Completed means the time and/or date on which LockRite Locksmiths Ltd deems the provision of the Services completed. Terms means these terms and conditions for the supply of Services.
1.2 The headings in these Conditions are for convenience only and shall not affect their interpretation.
1.3 The plural shall also mean the singular and the singular shall also mean the plural.
2. Payment and Prices:
2.1Payment is due in full on Completion unless prior written agreement to the contrary has been made by LockRite Locksmiths Ltd in writing. Any overdue payments are strictly subject to clause 2.6.
2.2 The Price due for the Services is as shown on the Order. LockRite Locksmiths Ltd reserves the right to apply a surcharge to the Price for any payment by credit or debit card, however any such surcharge payable will be notified to the Customer, by LockRite Locksmiths Ltd, before taking payment by card.
2.3 LockRite Locksmiths Ltd reserves the right to alter or withdraw estimates or quotations at its discretion due to errors and omissions by LockRite Locksmiths Ltd, typographical, clerical or other errors or omissions in any website or other paper documentation or information that may be issued by LockRite Locksmiths Ltd shall be subject to correction without any liability on the part of LockRite Locksmiths Ltd unless such correction fundamentally changes the Customer's obligations under the Contract to the Customer's detriment in which case the Customer shall be entitled to cancel the Contract within 7 days of notification by LockRite Locksmiths Ltd
2.4 Any quotation shall lapse after 7 days, unless stated otherwise in writing, and may be withdrawn at anytime prior to the Customer's acceptance
2.5 In some circumstances the Customer may be asked to pay a Deposit. If the Deposit is subsequently not made within the required time, LockRite Locksmiths Ltd reserves the right to cancel the Order. If the balance of the Price is not paid, or the Customer cancels the Contract otherwise than as permitted LockRite Locksmiths Ltd shall be entitled to retain the Deposit.
2.6 If payment is not made in accordance with these Terms, LockRite Locksmiths Ltd, without prejudice to any rights of the Customer, understands and reserves the right to claim interest and compensation for debt recovery costs under the late payment legislation if LockRite Locksmiths Ltd is not paid according to the agreed Terms and the Customer shall additionally be liable to pay to LockRite Locksmiths Ltd all or any costs incurred in collection of outstanding moneys including Solicitor's fees and disbursements.
2.7 If LockRite Locksmiths Ltd has agreed with the Customer that the Price will be settled by a third party and LockRite Locksmiths Ltd does not receive payment in accordance with these Terms, the Customer shall remain liable at all times for payment of the Price and LockRite Locksmiths Ltd reserves the right to request immediate payment of the Price from the Customer. Any responsibility for recovering the Price from the third party will then be the sole responsibility of the Customer.
2.8 At any time before or during the supply of the Services as soon as it becomes aware at the same LockRite Locksmiths Ltd shall give written notice to the Customer of any increase in the cost to LockRite Locksmiths Ltd necessitating an increase in the Price which is a result of any problems onsite which could not reasonably have been foreseen or discovered at the time the Contract was termed or any change in specification of the Services which are requested by the Customer or as a result of any delay caused by any instructions of the Customer or failure of the Customer to give LockRite Locksmiths Ltd adequate information or instructions.
2.9 If the Customer fails to do so, or provides LockRite Locksmiths Ltd with incomplete, incorrect or inaccurate information or instructions. LockRite Locksmiths Ltd reserves the right to cancel the Contract by giving written notice to the Customer, or to make an additional charge of a reasonable sum to cover any Additional Work that is required.
2.10 No contract exists between the Customer and LockRite Locksmiths Ltd for the supply of the Services until LockRite Locksmiths Ltd has received and accepted the Customers signed Order. Once LockRite Locksmiths Ltd does there is a binding legal contract between LockRite Locksmiths Ltd and the Customer.
2.11 If the Customer is not a business and is private Consumer who is acting for purposes which can be regarded as outside their trade or profession then the Contract is subject to the Customer's right of cancellation. Nothing in these Terms will affect any Statutory rights of a Consumer:-
2.11.1 To exercise the right of cancellation, the Customer must give written notice to LockRite Locksmiths Ltd by delivering, or sending (including by electronic mail) to the contact details provided on the Order before the end of the 7 day cooling-off period. The Job Sheet has a cancellation form that can be used however the Customer does not have to use this form.
2.11.2 If the Customer has given written agreement to receive the Services within the 7 day cooling-off period then the Customer will still have to pay for the Services already provided.
3. Performance and Liability:
3.1 Details of the Services are set out on the Order.
3.2 LockRite Locksmiths Ltd shall use its best endeavours to provide the Services to a standard generally accepted within the trade or industry to be of acceptable quality. LockRite Locksmiths Ltd's liability in respect of any defect or sub-standard workmanship shall be limited to making good by repair any Services that are shown to LockRite Locksmiths Ltd's reasonable satisfaction to be defective or sub-standard or to refund the charge made by LockRite Locksmiths Ltd for the workmanship deemed to be sub-standard or defective. The sole decision as to whether the remedy shall be repair or refund will rest with LockRite Locksmiths Ltd.
3.3 The Customer will take all reasonable steps to comply with relevant health and safety legislation and other rules and regulations where the Services are to be performed at the Customer's premises.
3.4 The Customer will inform LockRite Locksmiths Ltd, in advance and/or at the initial time of contacting LockRite Locksmiths Ltd, of any potential hazards or precautions needed at the premises where the Services are to be performed. LockRite Locksmiths Ltd reserves the right to cancel the Order if, at its sole discretion, assesses at any time that there is a potential health and safety risk and this cannot be reasonably rectified or guarded against without additional time or cost to LockRite Locksmiths Ltd. If this has not been previously notified to LockRite Locksmiths Ltd by the Customer then the Customer shall be liable for any costs incurred by LockRite Locksmiths Ltd up to the time of frustration.
3.5 The Customer will obtain in advance permission for LockRite Locksmiths Ltd to enter any premises, work on or over party walls, fences, boundaries and suchlike belonging to third parties, where appropriate, and the Customer shall indemnify LockRite Locksmiths Ltd against any claims of whatsoever nature made by third parties arising out of LockRite Locksmiths Ltd's presence on or over their property except where such claims result directly from LockRite Locksmiths Ltd's negligence. The Customer shall be liable to LockRite Locksmiths Ltd for all loss or damage whether direct, indirect or consequentially suffered by us as a result of failure or delay by the Customer regarding the obligations referred to above.
3.6 LockRite Locksmiths Ltd may make any changes to the provision of the Services required to conform with safety requirements and / or legislation.
3.7 If the Services:-
3.7.1 include a gain entry request from the Customer then LockRite Locksmiths Ltd will use its reasonable efforts to gain entry using non destructive methods. However LockRite Locksmiths Ltd shall not be liable to the Customer for any failure to do so, or for any damage necessary to gain entry to satisfy the Order and the full Price shall remain due from the Customer even if entry is successfully gained by destructive means;
3.7.2 are to be provided in response to a water leak stop request from the Customer then LockRite Locksmiths Ltd shall not be liable to the Customer for any failure to stop any such leak, or for any damage caused by such a leak, or residual water that may have entered any hidden part of the structure, either before or after Completion.
3.8 LockRite Locksmiths Ltd may perform the Services in stages with each stage separately invoiced and paid for under the Contract.
3.9 The Customer acknowledges that painting and otherwise treating exposed or new surfaces resulting from the provision of the Services, including but not limited to any external timber parts is not part the Services, unless LockRite Locksmiths Ltd has agreed in writing to the contrary.
3.10 The Services by their very nature are often carried out in emergency, awkward, dirty or wet circumstances and in placing an order with LockRite Locksmiths Ltd for Services the Customer acknowledges, accepts the risk and agrees to not hold LockRite Locksmiths Ltd liable for any marking or damage that may occur in and around the area that the Services are to be performed as a direct consequence of the Services being supplied.
3.11 The Customer shall be responsible for the removal of spoil, waste, packaging or similar unless agreed by LockRite Locksmiths Ltd in writing.
3.12 LockRite Locksmiths Ltd shall have no liability to the Customer for any loss, damage, costs, expenses or other claims for compensation arising from any information or instructions supplied by the Customer which is, are or turn out to be incomplete, incorrect or inaccurate.
3.13 LockRite Locksmiths Ltd shall not be liable to the Customer for any unforeseeable loss or damages arising from the provision or non-provision of the Services, including loss of profit or consequential loss or damage.
3.14 LockRite Locksmiths Ltd shall not be responsible to the Customer for any delay in performance or non-performance due to Force Majeure (including but limited to act of God, war, terrorism, power failure or other cause beyond the reasonable control of LockRite Locksmiths Ltd).,LockRite Locksmiths Ltd will make all reasonable attempts to promptly, upon the occurrence of any such causes, inform the Customer, stating that such cause has delayed or prevented its performance hereunder and thereafter shall take action within its power to comply with the Contract as fully and promptly as possible.
3.15 LockRite Locksmiths Ltd's liability in respect of any defect in the Services or shall be limited to making good by repair any Services that is shown to LockRite Locksmiths Ltd's reasonable satisfaction to be defective or sub-standard or to refund the charge made by LockRite Locksmiths Ltd for the part of the Services deemed to be sub-standard or defective. The sole decision as to whether the remedy shall be repair or refund will rest with LockRite Locksmiths Ltd.
3.16 LockRite Locksmiths Ltd will attempt to keep to any stated or arranged commencement, completion, appointment, delivery, installation or other such date or time given, but will not be liable for any failure to do so or for the consequences of any delay. Any time or date given by LockRite Locksmiths Ltd shall be an estimate only and shall not be the essence of the Contract.
3.17 LockRite Locksmiths Ltd may perform any of its obligations or exercise any of its rights hereunder itself or through any other party (including its employees, agents or subcontractors) approved by it provided that any act or omission by such party shall be deemed to be LockRite Locksmiths Ltd's act or omission.
3.18 The Customer agrees to fully and effectively indemnify LockRite Locksmiths Ltd, its employees, agents or subcontractors against all claims losses costs, including without limitation reasonable professionals' costs, and expenses made against LockRite Locksmiths Ltd arising from any loss injury or damage suffered by the Customer or a third party arising out of the Customer's breach of any legal obligations, clause(s) of these Terms, the rights of any third parties and/or the Customer's use or re-sale of the Services.
3.19 Nothing in these Terms affects any liability for death or personal injury caused by the LockRite Locksmiths Ltd's negligence or for fraudulent misrepresentation
4. Warranties and Guarantee
4.1 The Guarantee is conditional on the Customer fully complying with it's obligations under the Terms of the Contract.
4.2 LockRite Locksmiths Ltd guarantees its Services, including any Goods that form part of the Services, supplied shall be free of defects for a period of 3 months from Completion subject to the following:-
4.2.1 The Customer shall inspect the Services as far as reasonably possible immediately on Completion or as soon as reasonably possible after. LockRite Locksmiths Ltd will endeavour to make any defects good immediately but where LockRite Locksmiths Ltd is unable to immediately make good then a return visit shall be arranged by LockRite Locksmiths Ltd as soon as reasonably possible. The sole decision as to whether the work is made good immediately or on a return visit shall rest with LockRite Locksmiths Ltd. Any defects that were not immediately apparent or where inspection of the Services was not possible shall be notified to LockRite Locksmiths Ltd in writing within 7 (seven) days of the Completion. If such notice is not given by the Customer then LockRite Locksmiths Ltd will conclusively presume that the Services are in accordance with the Contract and the Customer shall be deemed to have accepted the Services.
4.2.2 The guarantee shall not apply to any adjustment or otherwise of, including but not limited to doors, hinges, keeps or on repairs to existing parts. Additionally LockRite Locksmiths Ltd will not accept liability for old and/or faulty third party equipment and any associated faults or otherwise, including but not limited to warping and non-aligned doors or other reasons outside its direct control.
4.2.3 After the expiry of the initial guarantee period in clause 4.2, LockRite Locksmiths Ltd additionally extends the Goods guarantee to 12 months from Completion or such other guarantee LockRite Locksmiths Ltd may receive from the manufacturer of the Goods. This extended guarantee on the Goods does not include labour and further charges will apply if the Customer wants LockRite Locksmiths Ltd to provide labour in these circumstances. Goods are supplied with a guarantee that they are fit for the purpose for which they are manufactured to the reasonable satisfaction of the Customer provided they are used and maintained as instructed or recommended by LockRite Locksmiths Ltd and/or Manufacturer. LockRite Locksmiths Ltd's liability in respect of any defect in the Goods supplied or incorporated in the Services provided by it shall be limited to making good by repair or exchange or refund of the original Price of the Goods, at LockRite Locksmiths Ltd's sole discretion, any Goods which are shown to LockRite Locksmiths Ltd's reasonable satisfaction to be defective under proper use and maintenance within any guarantee period: provided that such defective goods are promptly returned to LockRite Locksmiths Ltd's address carriage paid, however LockRite Locksmiths Ltd may at its own option repair goods on the Customer's premises. Return carriage to the Customer on Goods repaired or exchanged under this Clause will be borne by LockRite Locksmiths Ltd. In the event of LockRite Locksmiths Ltd dispatching replacement Goods at the urgent request of the Customer prior to receiving the returned Goods, then LockRite Locksmiths Ltd reserves the right to make a full charge for such Goods and for carriage and handling if the returned goods are shown not to be defective in accordance with the provisions hereof.
4.3 LockRite Locksmiths Ltd shall be under no liability relating to the Services:-
4.3.1 if any defects that arise from fair wear and tear, abuse, the Customer's negligence, abnormal working, conditions, failure to follow LockRite Locksmiths Ltd's instructions misuse or alteration of the Services without LockRite Locksmiths Ltd's approval; and/or
4.3.2 if any defects in the Services that arise from a drawing, design or specification supplied by the Customer; and/or
4.3.3 if the Customer fails to comply with clause 4.2.1 above.
5. Property and Risk:
5.1 Risk of damage to, or loss of the Goods shall pass to the Customer upon the earlier of delivery of the Goods to the Customer's premises or installation of the Goods in accordance with the Order.
5.2 Notwithstanding delivery or notification of availability for collection and the passing of risk in the Goods or any provision of these Terms, property in the Goods shall not pass to the Customer until LockRite Locksmiths Ltd has received full payment of the Price of all Services for which payment is then due.
5.3 Until such time as the property in the Goods passes to the Customer, the Customer shall hold the Goods as LockRite Locksmiths Ltd's fiduciary agent and/or bailee and keep the Goods separate from those belonging to others, properly stored, protected, insured and clearly marked as LockRite Locksmiths Ltd's property.
5.4 Until property passes to the Customer LockRite Locksmiths Ltd shall be entitled to require the Customer to deliver the Goods to it and on failure to do so, within 7 days of such notice of re-delivery from LockRite Locksmiths Ltd, the Customer irrevocably authorises LockRite Locksmiths Ltd's representatives to enter the premises on which the Goods are situated and remove the Goods at the Customer's expense.
5.5 The Customer shall not be entitled to charge by way of security, or similar, for any indebtedness any of the Goods which remain LockRite Locksmiths Ltd's property but if the Customer does so all monies owing to LockRite Locksmiths Ltd by the Customer shall, without prejudice to any other right or remedy of LockRite Locksmiths Ltd's, forthwith become due and payable.
6.1 LockRite Locksmiths Ltd shall be entitled without limitation to terminate the Contract or suspend, temporarily or indefinitely, any Additional Work under the Contract without any liability to the Customer and where the Services have been supplied but not paid for, the Price shall become immediately due and payable notwithstanding any previous agreement or arrangement to the contrary in any event that:-
6.1.1 the Customer ceases to, or threatens to cease to carry on business, makes any voluntary arrangement with its creditors, the Customer is placed into voluntary liquidation (other than voluntarily for the purpose of amalgamation or reconstruction) shall have a Winding Up Order made against it or if the Customer shall enter into any arrangement or composition with it's creditors or a moratorium put in place or if the Customer has an Administration Petition and/or Administration Order made and/or Administrator appointed or suffers a distress or execution to be levied on or a receiver appointed over any property used in connection with the Customer's Business, or being a Consumer, Partnership, Individual, firm or similar has a bankruptcy petition filed against it or becomes bankrupt;
6.1.2 LockRite Locksmiths Ltd reasonably believes that any of the Customer's actions may cause financial loss, legal liability or damage to the reputation of the Customer or LockRite Locksmiths Ltd or LockRite Locksmiths Ltd's directly related business partners, agents, sub-contractors, franchisor, licensor, franchisees, licencees or similar;
6.1.3 an encumbrancer takes possession or a receiver is appointed over any of the property or assets of the Customer;
6.1.4 the Customer breaches any one clause or more of these Terms and, where deemed remediable by LockRite Locksmiths Ltd, fails to remedy such breach within 7 days of a notice being given by LockRite Locksmiths Ltd to the Customer requiring such remedy;
6.1.5 LockRite Locksmiths Ltd reasonably suspects that the Customer has engaged in fraudulent or criminal activity relating to the Services;
6.1.6 LockRite Locksmiths Ltd reasonably believes that any of these events mentioned above is about to occur and notifies the Customer in writing of such.
7.1 These Terms together with the Order apply to the supply of the Services by LockRite Locksmiths Ltd. Any changes or additions to these Terms or the Order must be agreed in writing between the Customer and LockRite Locksmiths Ltd once the Order has been accepted by LockRite Locksmiths Ltd.
7.2 LockRite Locksmiths Ltd may change these Terms without notice to the Customer in relation to the provision of future Services and it is the Customer's sole responsibility to check the current Terms before ordering future Services.
7.3 LockRite Locksmiths Ltd shall supply the Services on these Terms to the exclusion of any other terms and conditions and any stipulations or conditions in a Customer's order which conflicts with or in any way negates these Terms shall be deemed to be inapplicable to the Contract unless expressly agreed to by LockRite Locksmiths Ltd in writing.
7.4 It is the sole responsibility of the Customer to ensure that the terms of the Customer's requirements, including but not limited to the relevant details in the Order, are complete and accurate.
7.5 LockRite Locksmiths Ltd will use the Customer's personal data for the purpose in relation to which the Customer has provided it. LockRite Locksmiths Ltd may however need to disclose personal data to a third party so that they can provide the Services requested, or to monitor the quality of the Services provided, or to fulfill a Subject Access Request, or to keep LockRite Locksmiths Ltd informed of offers or services LockRite Locksmiths Ltd believes may be of interest (unless the Customer has notified us otherwise). LockRite Locksmiths Ltd may additionally need to disclose information where there is a legitimate reason for disclosure (such as a court order) but LockRite Locksmiths Ltd will ensure that it always complies with any Data Protection or Privacy legislation in force. Any information about the Customer that LockRite Locksmiths Ltd may pass to a third party will be on the understanding that it is held securely by that party, in accordance with any Data Protection or Privacy legislation in force.
7.6 No failure of LockRite Locksmiths Ltd to exercise any power given to it or to insist upon the Customers strict compliance with any Terms of the Contract shall constitute any waiver of LockRite Locksmiths Ltd's rights.
7.7 It any provision of these Terms is held by any competent authority to be invalid and/or unenforceable in whole in part the validity of the other provisions of the Terms and the remainder of the Terms in question shall not be affected.
7.8 The Contract is between LockRite Locksmiths Ltd and the Customer and may be assigned by LockRite Locksmiths Ltd without the consent of or the need to give any notice to the Customer. The Customer shall not assign or otherwise transfer any rights, including without limitation benefits, or obligations that it may have under the Contract to any third party without LockRite Locksmiths Ltd's prior written consent.
7.9 Except as otherwise provided nothing in this Contract creates any right enforceable by any person or business not a party to it.
7.10 Any notice given hereunder must be given in writing, including by electronic mail and delivered to the residence, address or principle place of business of the party to whom it is addressed.
7.11 The Contract shall in all respects be construed and operate as a contract governed by English Law, shall be governed by the laws of England and subject to the non-exclusive jurisdiction of the English Courts
The term 'The RiteGroup' or 'us' or 'we' refers to Lockrite Locksmiths Ltd, the owner of the RiteGroup websites whose registered office is 8 Christow Road, Exeter, EX2 8QP. Our company registration number is 06345788, England. The term 'you' refers to the user or viewer of the RiteGroup websites.
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